DELIVERY

1.1   We only deliver our products within Klang Valley in Malaysia. We are not accepting any order outside our service area.

1.2   We engage third party companies for delivery and all delivery charges shall be borne by you. We ensure all products are in good condition upon delivery. We shall not be held responsible for damage caused during transit.

1.3   In order to avoid unnecessary delay and dispute, please ensure correct delivery date and details of the intended recipient, including name, address and contact number are provided. If you wish to change the details of your delivery (excluding delivery date), you shall inform us at least (1) one working day within our working hour before the intended delivery date. Any changes on intended delivery date less than twenty-four (24) hours shall not be entertained.

1.3   Our delivery time is between 11.00a.m to 6p.m (Monday to Saturday, including certain public holidays) only. Any request for specific delivery time shall not be entertained. It shall be your responsible to ensure the intended recipient is available to accept delivery during the scheduled delivery time. Driver from the third party companies will contact the intended recipient prior arrival.

1.4   We shall not be held responsible for rejection to accept delivery by intended recipient and such rejection is considered as unsuccessful delivery. Upon unsuccessful delivery for whatsoever reason, including rejection by the intended recipient, the ordered products will be returned to us and additional delivery charges shall be imposed for re-delivery upon request. If we do not receive your request for re-delivery within our working hour of the day of delivery, we shall dispose the products in any manner at our absolute discretion.

1.5   In the event of non-delivery or you receive wrong order which are attributable to us, please inform us within two (2) hours after the receipt of the order and we shall make an arrangement for replacement on our next earliest delivery date.